Legal

Privacy Policy

Effective date: May 5, 2026

Solushuns is committed to protecting your privacy and handling your information responsibly across our marketing website and our software platform.

Scope of this Privacy Policy

This website and the Solushuns platform are operated by Solushuns ("Solushuns," "we," "our," or "us"). This Privacy Policy applies to solushuns.com, our marketing properties, and the hosted software services and tools we provide to our clients.

A note on roles. Clients that subscribe to Solushuns use our platform to manage their own operations, accounts, and end-user communications. For data that a client enters or collects through their Solushuns-powered environment about their end users, the client is the data controller and Solushuns acts as a service provider on their behalf. This Privacy Policy describes what Solushuns itself collects and does. Each client is responsible for posting its own privacy notice for its end users.

Information We Collect

We may collect personal information you voluntarily provide, including your name, email address, phone number, company name, and message details when you submit a form, request a demo, sign up for our service, or otherwise communicate with us.

For active subscribers, we also collect account information such as login credentials, billing contact details, subscription plan, and usage data necessary to operate, support, and improve the platform.

How Information Is Used

Information is used to respond to inquiries, deliver the services you have requested, provision and operate your Solushuns account, send transactional notifications you have opted into, support customer service, prevent abuse, and improve the quality of our product, documentation, and tools.

Messaging & Communication Consent (SMS / A2P)

SMS Communications

By providing your phone number and opting in through our website form or onboarding flow, you agree to receive SMS messages from Solushuns related to your inquiry, your account, or transactional events on the platform (such as confirmations, alerts, and system notifications). Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

Carriers are not liable for delayed or undelivered messages. You must be at least 18 years of age to opt in to receive SMS communications from Solushuns.

AI-Assisted Communication

Some communications and in-product features may be supported by AI-assisted tools or automation to help deliver timely responses, summaries, and relevant information. These tools are used to support clarity and responsiveness and do not replace human judgment for material business decisions.

Data Sharing

Solushuns does not sell personal information. Information may be shared with trusted service providers solely for the purpose of delivering requested services, supporting communication, and maintaining platform operations. Categories of providers include:

We may also disclose information when required by law, to enforce our terms, or to protect the rights, property, or safety of Solushuns, our customers, or others.

Data Security and Handling

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we take appropriate steps to safeguard your data, including encryption in transit, isolated tenant data stores, and access controls for our staff.

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies & Analytics

This website may use cookies or analytics tools to understand site usage, remember preferences, and improve performance. These tools do not collect sensitive personal information. You can control cookies through your browser settings.

Your Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below. If you are an end user of a client that uses Solushuns and your request relates to data the client holds about you, please contact the client directly — we will assist them as needed.

Contact Information

Questions regarding this Privacy Policy may be directed to:

Solushuns
Email: support@solushuns.com

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website or the Solushuns platform after any update constitutes your acceptance of the revised Policy.